Covid-19 Updates & Safety Information

Updated 7/24/20

Shutters Hotel uses the “Best Practices” from the top hotel companies in the country and has integrated them into our operations. We closely monitor advisories and updates regarding COVID-19 and will continue to make changes as necessary to our protocols and procedures.


COVID-19 Training
All employees will receive training on COVID-19 safety and sanitation protocols with more comprehensive training for our teams with frequent guest contact including Housekeeping, Food and Beverage, Hotel Operations.

Personal Protective Equipment (PPE)
Training on how to properly use and dispose of all PPE will be mandatory for all employees based on their role and responsibilities, and in adherence with state or local regulations and guidance. Every employee entering the hotel will be provided a mask to wear. Gloves will be provided to employees whose responsibilities require them as determined by medical experts including housekeeping and public area attendants.

Hand Washing
All employees have been instructed they must wash their hands every 60 minutes (for 20-seconds) and after any of the following activities: Using the restroom, sneezing, touching the face, blowing the nose, cleaning, sweeping, mopping, smoking, eating, drinking, going on break and before or after starting a shift.


Physical Distancing
Guests will be advised to practice physical distancing by standing at least six feet away from other groups of people not traveling with them while standing in lines, using elevators or moving around the property. All hotel departments will comply with, or exceed, local or state mandated occupancy limits. No more than 4 people in an elevator at once.

Hand Sanitizer
Hand sanitizer dispensers will be available at the front desk, the entrance to the hotel Restaurant and lobby area.


Stay in a craftsman inspired hotel with magnificent views of the majestic Ruby Mountains with accommodations offering all of the comforts of home.

or Call 775-777-1200 for Reservations
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